Privacy Policy

01/01/2020

Introduction

Archiconnect.Store ("we", "us", or "our") operates a multi-vendor marketplace for construction and interior materials. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or services.

Information We Collect

Personal Information from Customers

  • Full Name, Email Address, Phone Number
  • Shipping & Billing Address
  • Company/Business Name (if applicable)
  • Order & Payment History
  • Quotation Request Details
  • Account Login Credentials

Personal Information from Vendors

  • Company Name, Trade License/Certificate
  • Business Contact Person details (Name, Phone, Email)
  • Product Listings, Catalogs, and Pricing details
  • Bank account information for Payouts
  • Subscription and billing Plan Details

Automatically Collected Information

  • IP Address, Device Information
  • Browser Type, Timezone, OS
  • Clickstream Behavior (pages visited, session duration)
  • Cookies and Analytics tracking Data

Third-Party Data

  • Data received from integrated third party services like payment gateways, logistics APIs, or social login providers (if used)

Use of Collected Data

  • Fulfill product orders and RFQs
  • Authenticate and manage user accounts
  • Process vendor subscriptions and payouts
  • Communicate order status and service announcements
  • Analyze performance and improve site functionality
  • Comply with tax, legal and regulatory obligations

Sharing of Data

  • Vendors. To fulfill your orders or respond to RFQs
  • Payment Providers. To process transactions securely
  • Logistics Partners. To facilitate product delivery
  • Customer Support Tools. For service assistance
  • Government/Law Authorities. If required by law

We do not sell or rent your personal information to third parties for marketing purposes.

Cookie Policy

  • Maintain user login sessions
  • Personalize and optimize user browsing experience
  • Analyze website traffic and usage (e.g., Google Analytics)

You may disable or delete cookies via your browser settings; however, some features of the platform may be affected.

Storage & Retention

  • All data is securely stored in encrypted formats
  • Personal account data is retained for a minimum of 5 years or as required by law
  • Transactional data is preserved for compliance and analytics purposes

Your Rights

  • Request access to personal data we hold
  • Ask for data correction or deletion
  • Object to marketing communications
  • Withdraw consent (where applicable)

To exercise any of these rights, contact support@archiconnect.store.

Data of Children

Our services are not intended for users under the age of 18. We do not knowingly collect data from minors. Any such data discovered will be promptly deleted.

Data Security

  • SSL/TLS encryption for data transmission
  • Two-factor authentication (2FA) for sensitive access
  • Secure payment systems
  • Regular access controls and firewall monitoring

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or a notification on the website homepage.

Contact Us

  • Email. support@archiconnect.store
  • Phone. +880 1886-628734
  • Mailing Address.
    • Head Office. B3, Rabbee House, CEN (B)11, Road 99, Gulshan-2, Dhaka 1212
    • 2nd address. Plot-60/D Road 131(4th floor), Gulshan-1, Dhaka 1212
  • Website Contact Form. Visit www.archiconnect.store and navigate to the "Contact Us" section

We aim to respond to all inquiries within 3–5 business days.

Archiconnect store Logo
support@archiconnect.store
+8801886628734

Contact Us

Head Office: B3, Rabbee House, CEN (B)11, Road 99, Gulshan-2, Dhaka 1212
2nd address: House 1/E/1, North Adabor, Adarsha Chayaneer, Ring Road, Shyamoli, Adabor, Dhaka 1207
payment method